Live Chat Operators Helping eCommerce Stores Gear Up for the Holiday Season

Would you open an a store and have no sales people?

So, why can you operate a eCommerce website without live chat interaction?
You will find that all the eCommerce website that are running business successfully have the live chat support available. We are surprised to see rapid increase in queries for hiring live chat agents for web stores. live chat operators help eCommerce stores converting more visitor into sales and it's also help in decreasing cost per acquisition. Holiday season is near and eCommerce store owners are rushing to hire live chat operators to increase sales. Live chat on a website help converting more visitors into and it also help in decrease your marketing costs per sale, live chat is proven tool to increase customer satisfaction!

There are many live chat services available in the market and but still to find the best one you will need to spend a time on surfing website to read reviews. I am impressed with service of live chat ltd who provide  highly skilled live chat operators. Live chat on the website help your sales representative to greet your visitors and assist them . Live chat is also a trusted source of lead generation and if you are running eCommerce store with 24/7 live chat operators availability you are going to miss many sales opportunity this holiday season.live chat improved customer satisfaction and generation of incremental revenue per customer. Having a qualified live chat agents help eCommerce website in a successful marketing campaign. Live chat ltd which is running live chat service from many years are now one of the top rated live chat service. They keep the process simple, affordable and ensure 100% client satisfaction.

Live Chat Ltd try to gather information from the old queries and begin training agents on your business model and the companies main objective. We spend quality time with our agents. They ensure 100% client satisfaction


LIVECHATLTD:
They are offering live chat service to many eCommerce store so if you are looking for the agents who are actually trained on handling eCommerce website queries and know who to convert visitors into sales you need a service of live chat limited..


Key Advantages of Using Live Chat Agents

• Live Sales 24/7
• Boost Your Sales in Shopping Season
• Send Promotion Offer
• Live Chat Pre-sale & post-sale support
• No chat will be drop
• Always available even when you're not
• Lower customer abandonment

Gear up sales of your eCommerce Store

Gear Up for the Holidays Season with Live Chat Operators

Greet your customers the immediacy and personal touch with 24/7 live chat service

We have seen fastest growth in live chat industry. live chat is now a proven tool to boosts sales and customer satisfaction. Live chat is the most preferred way of communication with website visitors. It is actually a human nature that they want to know about the product or service before buying. Visitors need to get answer before jumping into the decision of buying a product. Live chat operators can improve customer support standard. You may notice that whenever someone visit a website and do not find live option available they don’t like to make a phone call. So 80% potential buyer move on to your competitor. But if you have a active live chat operators you can always greet your website visitors. Even visitor can type a question once the visitor is satisfied with live chat operator's answers. bingo it is a sale.
Or, even they are not going to buy at that time, they will appreciates the help of live chat operators and will consider to do a shopping from your website in future. How valuable are these customer experiences for your business?
Live chat helps your e-commerce site:

• improve customer satisfaction
• increase leads
• increase level of trust
• add efficiencies to a sales team

Improving customer interaction
Imagine your live chat operators stay proactive on website so he/she can also offer the product/service to a visitor who in surfing a website for more than 2 minutes .
When customer representative are not available to chat, visitors can find a contact form to email them during non-business hours but if you have 24/7 live chat operators available on the website you have every reason to get more leads
Adding efficiencies to your sales team

• Chat with multiple customers concurrently
• Decrease the number of phone calls
• Increase the daily number of customers with whom they have contact
• Cut back on response time

In-depth reporting
We offer trained live chat operators to business website specially eCommerce websites and we have new special promotion packages available for this holiday season. We offer complete analysis of

• Customer engagement rate
• Chat availability
• Average time per chat
• Number of chats completed
• Chats by hour/day/week/month
• Number of proactive chats vs. chat start by visitors
• Chats by single live chat operator
• Chat sales by customer service representative
• Sales from live chat
• Chat sales by week/day/hour